Privacy Policy

1. Purpose & Scope

This Privacy Policy outlines how Top Flight Canada ("Top Flight," "we," "our," or "us") governs corporate customer data, commercial transaction details, and proprietary business credentials across our wholesale distribution services and B2B ordering portal (the "Portal"). We supply optical dispensing practices, optometry clinics, hospital eye departments, and independent eyecare providers. Protecting your practice's commercial confidentiality and operational data is a foundational priority in our supply relationship.

By registering for wholesale access, submitting digital inquiries, or ordering optical merchandise via the Portal, your organization consents to the information management methodologies detailed herein.

2. Business Information We Collect

We restrict data collection exclusively to information necessary to establish verified commercial accounts, process bulk shipments, and deliver customized optical accessories:

• Corporate Account Credentials: Registered legal business name, operating trade name, professional optical tax identifiers, business shipping locations, billing contacts, and designated corporate purchasing officer details.
• Transaction & Fulfillment Metrics: Detailed SKU selections, volume orders, custom branding artworks, hot-stamping dyes, vector file logs, delivery tracking numbers, and fulfillment histories.
• Authentication & Security Logs: Cryptographically hashed account passwords, role-based login tokens, IP audit logs, and session activity tracking to protect against unauthorized account takeover. We never store unhashed or plain-text credentials.
• Accounting Integration Records: Authorized customer IDs, purchase order reference numbers, and billing synchronization tokens derived through direct API connectivity.

3. Purposeful Utilization of Corporate Information

All collected information serves clearly defined, commercial objectives:

• Order Execution: Accurately packing, pad-printing, and dispatching optical accessories from our primary fulfillment facility in Vaughan, Ontario.
• Proof Verification & Artwork Archival: Managing digital proofs, color matches, and physical prototype approvals prior to volume production runs.
• Commercial Accounting: Generating legitimate commercial invoices, managing corporate trade credit terms, and syncing ledger items via secure ERP interfaces.
• Service Communications: Direct dispatch of real-time shipment updates, bill-of-lading documents, customs clearance declarations, and account status notifications.

4. Enterprise Accounting & QuickBooks Integration

To eliminate manual billing delays, our B2B procurement platform communicates directly with Intuit QuickBooks Online via secure OAuth 2.0 authorization protocols. In accordance with zero-trust data minimization standards, our system requests access exclusively to the accounting scope necessary for:

• Confirming verified customer identification numbers across our accounting ledger.
• Generating compliant sales invoices and tax-itemized receipts upon bulk dispatch.
• Retrieving historical purchase ledger summaries for your clinic's fiscal accounting reviews.

All authentication tokens are secured with AES-256 encryption at rest and auto-renewed over authenticated transport layers. Access permissions may be altered or revoked at any point by your designated accounting administrator.

5. Data Retention & Record Safeguarding

Top Flight Canada retains commercial purchasing histories, artwork vector dies, and account parameters as long as your B2B account remains active, or as mandated by Canadian and international tax documentation laws. Upon closure of a wholesale account, inactive corporate profiles are systematically archived or permanently scrubbed pursuant to verified written requests from corporate officers.

6. Security Architecture & Protection Protocols

We deploy defensive, industry-benchmarked technical safeguards to secure corporate transactions:

• End-to-end Transport Layer Security (TLS 1.3 / HTTPS encryption) for all data in transit.
• Restricted, role-based backend access limited to personnel directly involved in order validation and dispatch.
• Encrypted relational databases and persistent firewall defense monitoring at our hosting facilities.
• Mandatory multi-factor authentication requirements for operational personnel.

7. Corporate Rights & Data Rectification

Optical partners retain comprehensive control over their organizational profile. Your authorized corporate officer may inspect, modify, export, or request the deletion of account records, invoice copies, and saved branding assets by submitting a request to our compliance department. Inquiries receive written verification within 30 days.

8. Regulatory Updates

As international supply chain operations, privacy jurisprudence, and electronic commerce standards progress, Top Flight Canada may revise this documentation. Periodic revisions are cataloged with an updated effective date. Continued usage of our procurement portal and ordering channels represents formal acknowledgement of modified parameters.

9. Corporate Contact & Privacy Officer

For inquiries regarding this Privacy Policy, bulk account compliance, or custom branding security protocols, contact our administration office: